Get in Touch With Us
If something on this site raised a question, if you spotted a detail that looks off, or if you simply want to share feedback on our coverage of real-money casino apps in Florida — this is the right place. We read every message and reply to genuine enquiries personally.
How to Reach the Team
Email is the most direct route to us. Write to [email protected] and a member of the editorial team will read your message. We aim to respond within two working days. During periods of high volume it may take a little longer, but we will always follow up.
To help us get back to you faster, include a short description of what your message is about at the top. If it relates to a specific page or casino listed on the site, naming it saves a round of back-and-forth.
What You Can Write to Us About
We welcome messages on any of the following:
- Accuracy and corrections — If a bonus figure, wagering condition, licensing detail or any other fact on our site looks wrong or out of date, please flag it. We take accuracy seriously and investigate every specific correction request.
- Content questions — Not sure how we rank the casinos, what a particular term means in our reviews, or why a site appears where it does? Ask us directly.
- Suggestions and coverage gaps — If there is a topic, game type or banking method you think we have not covered well enough, we want to hear it. Reader input genuinely shapes what we prioritise.
- Partnership and commercial enquiries — If you represent a casino brand or affiliate network and want to discuss how we work, please introduce yourself and outline what you have in mind. We review all approaches but cannot guarantee a response to every speculative outreach.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention that in your message and we will point you toward appropriate support. You can also reach out directly: the national helpline is 1-800-GAMBLER, and Florida's dedicated line is 888-ADMIT-IT. Both are free, confidential and available around the clock.
What We Cannot Help With
We are an independent comparison and review site, not a casino operator. That means we are not able to assist with account issues, deposit or withdrawal disputes, bonus claims or any transaction that took place on a casino platform. For those matters, contact the casino's own customer support team directly.
Our Editorial Standards
Every casino listed on this site has been researched and assessed against criteria including game library, software providers, welcome offers and their playthrough conditions, banking options, payout speed, mobile experience and licensing status. Commission arrangements with operators do not influence rankings — position is determined editorially. If you believe something we have published conflicts with that commitment, please tell us.
For a full explanation of how we assess and rank the sites you see here, including what we look for in areas like RNG certification, withdrawal reliability and bonus fairness, our methodology is reflected throughout the site's review pages.
You can also explore our coverage of best non-GamStop casinos if that is relevant to what you are researching.
A Word on Responsible Gambling
All content on FL Online Casino is intended for adults aged 21 and over. Gambling carries real financial risk, and nothing on this site should be read as a suggestion that playing casino games online is a reliable way to make money. If gambling is causing problems — for you or for someone close to you — please use the resources below.
- National Council on Problem Gambling helpline: 1-800-GAMBLER (1-800-426-2537)
- Florida Council on Compulsive Gambling: 888-ADMIT-IT (888-236-4848)
Both lines are free, confidential and staffed around the clock.
Response Times and What to Expect
We do not use automated replies in place of a real response. When your message arrives, a person reads it. Our standard turnaround is two working days for most enquiries. Correction requests that require us to verify facts against source material may take a little longer — we would rather get it right than reply quickly with the wrong answer.
Thank you for taking the time to reach out. We look forward to hearing from you.